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Topic Last Modified: 2012-11-12
The IP Phone Inventory Report reports information about the IP phones currently in use in your organization. The IP Inventory Report provides a detailed list of the IP phones that were actually used during the specified reporting period. Among other things, this report lets administrators know if there are any old, outdated phones still in use that should be replaced; it can also alert administrators to the fact that there are expensive phones in the organization that are rarely being used. That type of information can be invaluable when it comes time to purchase new phones or to redistribute existing phones. (For example, a user who rarely uses his or her expensive phone might be asked to swap phones with a user who uses his or her phone much more frequently.)
It should be noted that this report does have a few limitations when it comes to being used as a true inventory report. For one thing, the IP Phone Report simply lists all the phones that logged on to Lync Server during the specified time period, sorted by their last logon time. If a phone did not log on during the specified time period then it will not be listed in the inventory report. That includes phones that logged on before the time period started and were still logged on during the specified time interval. For example, suppose you wanted to look at all the phone inventory for July, 2012. Suppose, as well, that several phones logged on to Lync Server on June 30, 2012 and were still logged on as of July 1st. Those phones will not show up on the inventory report for July 1st.
It's also important to note that the inventory report could include phones that your organization no longer uses. For example, suppose a number of Fabrikam phones logged on to the system on July 1, 2012; 5 days later your organization got rid of all those Fabrikam phones and replaced them with a newer Contoso model. The Fabrikam phones will still appear on the 'inventory' report simply because they logged on to the system during the month of July.
In addition, the IP Phone Inventory Report does not report summary totals for the different types of phones. For example, suppose you have 105 Polycom CX600 phones. The report will not tell you that you have 105 of these phones; instead, you will simply see 105 separate entries for the Polycom Cx600. The only way to know that there are 105 entries for the Polycom Cx600 would be to count each of those entries manually.
Warning
Or, export the data and use Microsoft Excel or Windows PowerShell to do that counting for you.
Accessing the IP Phone Inventory Report
The IP Phone Inventory Report is accessed from the Monitoring Reports home page. If you click the User URI metric you can access the User Activity Report for that user. Clicking the Last activity metric for a peer-to-peer call will take you to the Peer-to-Peer Session Detail Report; clicking that same metric for a conference will take you to the Conference Detail Report.
Making the Best Use of the IP Phone Inventory Report
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If you're only interested in usage information for one particular kind of phone (for example, 'How often are users using a Polycom CX600 phone?') you can get that information directly from the IP Phone Inventory Report by filtering for that particular kind of phone. However, if you want summary information for all your phones (how many people are using a Polycom CX600, how many are using an LG-Nortel IP8540, etc.) then you will need to export the data and use another application (such as Windows PowerShell) to do that type of analysis. For example, suppose you export the data to a comma-separated values file (C:DataIP_Phone_Inventory_Report.csv). In that case, you could use these two commands to provide summary data for all your phones:
That will return data similar to this:
Similarly, these two commands tell you which phones logged on to the system but were never actually used to make a call (the value of the Last activity metric is blank, indicating that there hasn't been any last activity):
That returns data similar to this for each phone that has not been used:
Another interesting way to use the IP Phone Inventory Report is this: if you have the MAC address of an IP Phone you can find out the user who last used that phone simply by entering that address in the MAC address text box. The IP Phone Inventory report will then report back (among other things) the SIP address of the user who last logged on with that phone. Alternatively, you can enter a user SIP address (in the User URI prefix box) to find out all the phones that have been used by that user.
Filters
Filters provide a way for you to return a more finely-targeted set of data or to view the returned data in different ways. For example, the IP Phone Inventory enables you to view only the phones manufactured by a specific company, or even a specific version of those phones. You can also choose how data should be grouped. In this case, registrations are grouped by hour, day, week, or month.
The following table lists the filters that you can use with the IP Phone Inventory Report.
IP Phone Inventory Report Filters
Name | Description |
---|---|
From | Start date/time for the time range. To view data by hours, enter both the start date and time as follows: 7/7/2012 1:00 PM If you do not enter a start time, the report automatically begins at 12:00 AM on the specified day. To view data by day, enter just the date: 7/7/2012 To view by week or by month, enter a date that falls anywhere within the week or month that you want to view (you do not have to enter the first day of the week or month): 7/3/2012 Weeks always run from Sunday through Saturday. |
To | End date/time for the time range. To view data by hours, enter both the end date and time as follows: 7/7/2012 1:00 PM If you do not enter an end time, the report automatically ends at 12:00 AM on the specified day. To view data by day, enter just the date: 7/7/2012 To view by week or by month, enter a date that falls anywhere within the week or month that you want to view (you do not have to enter the first day of the week or month): 7/3/2012 Weeks always run from Sunday through Saturday. |
Manufacturer | Name of the company that manufactured the IP phone. The values for this filter are automatically populated for you based on the IP phones that are currently in the database. |
Hardware version | Version number of the IP phone; by using the Manufacturer and the Hardware version filters you can uniquely identity a particular type of phone. The values for this filter are automatically populated for you based on the IP phones that are currently in the database. |
User agent | Identifier for the software used by the IP phone. The values for this filter are automatically populated for you based on the IP phones currently in the database. |
MAC address | Unique identifier for the network interface on the IP phone. The Media Access Control (MAC) address is typically assigned at the time the phone is manufactured and is hard-wired into the device hardware. To search for records pertaining to a specific MAC address simply enter that address. For example: 00-08-5D-16-16-48 You must enter the complete address. A partial address (for example 00-08-5D) does not return any data. |
Last activity before days | Select one of the following values:
|
Last logoff time before days | Select one of the following values:
|
User URI prefix | SIP address of the user who used the IP phone. |
Metrics
The following table lists the information provided in the IP Phone Inventory Report.
IP Phone Inventory Report Metrics
Name | Can you sort on this item? | Description |
---|---|---|
Manufacturer | Yes | Name of the company that manufactured the IP phone. |
Hardware version | Yes | Version number of the IP phone. |
MAC address | Yes | Unique identifier for the network interface on the IP phone. The MAC address is typically assigned at the time the phone is manufactured and is hard-wired into the device hardware. |
User URI | Yes | SIP address of the user who used the IP phone. |
User agent | Yes | Identifier for the software used by the IP phone. |
Last logon time | Yes | Date and time that the IP phone last logged on to Lync Server. |
Last logoff time | Yes | Date and time that the IP phone last logged off from Lync Server. |
Last activity | Yes | Date and time that the IP phone was last used. |
Summary: Deploy the Skype for Business 2015 Web App and Skype Meetings App used with Skype for Business Server.
Skype for Business Web App is an Internet Information Services (IIS) web client that is installed on the server running Skype for Business Server and by default it is deployed on demand to meeting users who do not already have the Skype for Business client. These meeting users are more often than not connecting from outside your network. Whenever a user clicks a meeting URL but does not have the Skype for Business client installed, the user is presented with the option to join the meeting by using the latest version of Skype for Business Web App, Skype Meetings App, or Skype for Business for Mac.
The voice, video, and sharing features in Skype for Business Web App require a Microsoft ActiveX control that is used as a plugin by the user's browser. You can either install the ActiveX control in advance or allow users to install it when prompted, which happens the first time they use Skype for Business Web App or the first time they access a feature that requires the ActiveX control.
Note
In Skype for Business Server Edge Server deployments, an HTTPS reverse proxy in the perimeter network is required for Skype for Business Web App client access. You must also publish simple URLs. For details, see Setting Up Reverse Proxy Servers and DNS requirements for simple URLs in Skype for Business Server.
Enable Multi-Factor Authentication for Skype for Business Web App
Skype for Business Web App, Skype Meetings App, and Skype for Business for Mac support multi-factor authentication. In addition to user name and password, you can require additional authentication methods, such as smart cards or PINs, to authenticate users who are joining from external networks when they sign in to Skype for Business meetings. You can enable multi-factor authentication by deploying Active Directory Federation Service (AD FS) federation server and enabling passive authentication in Skype for Business Server. After AD FS is configured, external users who attempt to join Skype for Business meetings are presented with an AD FS multi-factor authentication webpage that contains the user name and password challenge along with any additional authentication methods that you have configured.
Important
![Lync Lync](/uploads/1/2/5/6/125637382/534589807.jpg)
The following are important considerations if you plan to configure AD FS for multi-factor authentication:
- Multi-factor ADFS authentication works if the meeting participant and organizer are both in the same organization or are both from an AD FS federated organization. Multi-factor ADFS authentication does not work for Lync federated users because the Lync server web infrastructure does not currently support it.
- If you use hardware load balancers, enable cookie persistence on the load balancers so that all requests from the Skype for Business Web App or Meetings App clients are handled by the same Front End Server.
- When you establish a relying party trust between Skype for Business Server and AD FS servers, assign a token life that is long enough to span the maximum length of your Skype for Business meetings. Typically, a token life of 240 minutes is sufficient.
- This configuration does not apply to Lync mobile clients.
Configure Multi-Factor Authentication
- Install an AD FS federation server role. For details, see the Active Directory Federation Services 2.0 Deployment Guide
- Create certificates for AD FS. For more information, see 'Federation server certificates' section of the Plan for and deploy AD FS for use with single sign-on topic.
- From the Windows PowerShell command-line interface, run the following command:
- Establish a partnership by running the following command:
- Set the following relying party rules:
Disable BranchCache
The BranchCache feature in Windows 7 and Windows Server 2008 R2 can interfere with Skype for Business Web App web components. To prevent issues for Skype for Business Web App users, make sure that BranchCache is not enabled.
Re install microsoft at mac. If you're asked to insert a USB drive, plug your USB flash drive into your Mac. When Boot Camp Assistant asks you to set the size of the Windows partition, remember the minimum in the previous section. Set a partition size that meets your needs, because you can't change its size later. Boot Camp Assistant will use it to create a bootable USB drive for Windows installation. If you're using an iMac (Retina 5K, 27-inch, Late 2014) or iMac (27-inch, Late 2013) or iMac (27-inch, Late 2012) with a 3TB hard drive and macOS Mojave or later,.2. For example, if your Mac has 128GB of memory, its startup disk must have at least 128GB of storage space available for Windows.
For details about disabling BranchCache, see the BranchCache Deployment Guide.
Verifying Skype for Business Web App Deployment
You can use the Test-CsUcwaConference cmdlet to verify that a pair of test users can participate in a conference using the Unified Communications Web API (UCWA). For details about this cmdlet, see Test-CsUcwaConference in the Skype for Business Server Management Shell documentation.
Troubleshooting Plug-in Installation on Windows Server 2008 R2
If installation of the plug-in fails on a computer running Windows Server 2008 R2, you may need to modify the Internet Explorer security setting or the DisableMSI registry key setting.
Modify the security setting in Internet Explorer
- Open Internet Explorer.
- Click Tools, click Internet Options, and then click Advanced.
- Scroll down to the Security section.
- Clear Do not save encrypted pages to disk, and then click OK.NoteIf selected, this setting will also cause an error when trying to download an attachment from Skype for Business Web App.
- Rejoin the meeting. The plug-in should download without errors.
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Modify the DisableMSI Registry setting
- Click Start, and then click Run.
- To access the Registry Editor, type regedit.
- Navigate to HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsInstaller.
- Edit or add the DisableMSI registry key of type REG_DWORD and set it to 0.
- Rejoin the meeting.
![Microsoft Microsoft](/uploads/1/2/5/6/125637382/649688366.jpg)
Enable Skype Meetings App to replace Skype for Business Web App (Optional, Skype for Business Server 2015 only)
This procedure is optional, and applies to Skype for Business Server 2015 CU5 and later. If you do not use it, external users will continue to join meetings using Skype for Business Web App.
Enable simplified meeting join and Skype Meetings App
- When you enable access to the Content Delivery Network (CDN), users will have the ability to connect to CDN online and get Skype Meetings App (on Windows) and Skype for Business for Mac (on Mac), and will use the simplified meeting join experience.
- Allow client side logging telemetry from the meeting join web page or the Skype Meetings App to be sent to Microsoft servers (the command defaults to false).Information sent to Microsoft is in strict compliance with Skype for Business data collection practices.
- Set the timeout before fall back to the locally hosted Skype for Business Web App experience if CDN isn't available. The default value is 6 seconds. If this value is set to 0, there will be no timeout.
Note
With MeetingUxUseCdn in Skype for Business Server 2015 Cumulative Update 5, the default value is set to False. This causes an issue where Skype for Business for Mac client is unable to join non-federated partners' meetings as a guest, even if Skype for Business Admin has set MeetingUxUseCdn to True. For this to work, Skype for Business Server 2015 must have the Cumulative Update 7, 6.0.9319.534, or later. See Enable Skype Meetings App to replace Skype for Business Web App in Skype for Business Server 2015.